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Welcome to the #1 resource for U.S. Service Members moving or storing their personally owned vehicles for a permanent change of station.

VEHICLE RECALLS – IAW DTR K3 (Section O 1a) PRIOR to turn in, customers are responsible for ensuring their vehicle DOES NOT have an unresolved “Recall Notice”. Vehicle Owners can verify if their vehicles have an open recall notice at the following link: Service members can also print a report (documented proof) from the SAFERCAR webpage on the status of recalls associated with their vehicle.

Effective April 1, 2017 Service members MUST provide documented proof that there are NO OPEN RECALLS to the VPC during turn-in before it will accept the vehicle for shipment. If the recall cannot be corrected due to a lack of parts from the OEM or due to a lack of mechanical ability in the geographical area, the Service Members are to contact their servicing VPC for assistance on how to ship their vehicle.

ITV Lookup

In-Transit Visibility lets you check your POV shipping status, storage history, or Edit/Cancel your VPC appointment.

Enter your transportation Confirmation Number or your Shipping Instruction Number, then click Lookup.

Turning In

The first step in processing your vehicle for your permanent change of station is turning it in at your nearest Vehicle Processing Center (VPC). Click on this section to learn more about what you need to do before turning in your vehicle and what you need to bring with you when you do.

Click here to book an appointment!

Picking Up

We strive to make picking up your vehicle every bit as stress free and efficient as turning it in. Click here to learn about the things you need to do and to bring with you when it's time to pickup your vehicle from the Vehicle Processing Center.

Click here to book an appointment!

Click here for information on Claims...

News & Advisories

In observance of Easter holidays, some of our VPC locations will be closed
13 April 2017

In observance of Good Friday and Easter holidays, many of our locations will be closed. The following VPC locations are closed for Good Friday, 4/14/17: Germany, Spain, and Puerto Rico. The following VPC locations are closed Easter Monday, 4/17/17: Italy, Germany, U.K., Benelux. Specific hours may b… Read More

Seattle/Tacoma, WA - Weather Advisory
07 April 2017

A weather advisory is in effect for the Seattle-Tacoma area for Friday, April 7, 2017. Based on the advisory, high winds reaching 40-60 miles per hour will be affecting the area from 1200-1600 PDT. Should conditions deteriorate to this level, it will create safety risks for customers, VPC staff, and… Read More

02 April 2017

Due to the recent bridge collapse on Interstate 85 north of downtown Atlanta, both north and southbound traffic will be subject to detours for the next several months. Members using Route 85 should consult this link, , to review traffic delays and detours caused by the collapse… Read More